The Mediator is a person who carries out Mediation activities, has specialized training on this subject, and registered with the Ministry of Justice Mediator's Registry.

The Mediator brings the parties together in order to resolve the disputes in an amicable manner.

It helps people who have a conflict to understand each other and to tell the other side their side of the story.

By asking questions to both sides and conducting confidential or/and open sessions, in which giving chance to both sides to express what the dispute means to them; and both sides to evaluate and express their feelings and ideas alongside their demands, so that they can find their own solutions.